Discussion:
HTC EVO Power Cycling in Canada
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James
2011-07-24 17:42:40 UTC
Permalink
I have an HTC EVO which does something strange only in the area of the
Calgary airport.

The phone power cycles off and on randomly. This can occur 5 seconds
after a reboot or 5 minutes. It doesn't happen anywhere else I've
travelled to in Canada or in the US. I don't have a service plan for
Canada so I use it in roaming mode only.

I've talked to Sprint Tech Support and they don't have an answer for
me, except to go to the local service center and maybe get a new
phone.

Has anyone else had this problem in Calgary or elsewhere, and found a
solution?

James
Scott W
2011-07-25 19:57:41 UTC
Permalink
Did you update your PRL?
Post by James
I have an HTC EVO which does something strange only in the area of the
Calgary airport.
The phone power cycles off and on randomly. This can occur 5 seconds
after a reboot or 5 minutes. It doesn't happen anywhere else I've
travelled to in Canada or in the US. I don't have a service plan for
Canada so I use it in roaming mode only.
I've talked to Sprint Tech Support and they don't have an answer for
me, except to go to the local service center and maybe get a new
phone.
Has anyone else had this problem in Calgary or elsewhere, and found a
solution?
James
Paul Miner
2011-07-25 23:19:59 UTC
Permalink
Post by Scott W
Post by James
I have an HTC EVO which does something strange only in the area of the
Calgary airport.
The phone power cycles off and on randomly. This can occur 5 seconds
after a reboot or 5 minutes. It doesn't happen anywhere else I've
travelled to in Canada or in the US. I don't have a service plan for
Canada so I use it in roaming mode only.
I've talked to Sprint Tech Support and they don't have an answer for
me, except to go to the local service center and maybe get a new
phone.
Has anyone else had this problem in Calgary or elsewhere, and found a
solution?
Did you update your PRL?
Technically, I don't think a PRL will cause a power cycle, will it?
--
Paul Miner
James
2011-07-26 13:35:30 UTC
Permalink
On Mon, 25 Jul 2011 18:19:59 -0500, Paul Miner
Post by Paul Miner
Post by Scott W
Post by James
I have an HTC EVO which does something strange only in the area of the
Calgary airport.
The phone power cycles off and on randomly. This can occur 5 seconds
after a reboot or 5 minutes. It doesn't happen anywhere else I've
travelled to in Canada or in the US. I don't have a service plan for
Canada so I use it in roaming mode only.
I've talked to Sprint Tech Support and they don't have an answer for
me, except to go to the local service center and maybe get a new
phone.
Has anyone else had this problem in Calgary or elsewhere, and found a
solution?
Did you update your PRL?
Technically, I don't think a PRL will cause a power cycle, will it?
Paul, Scott:

An update: I went to the Sprint store and they checked out the
phone--they couldn't find anything. The techs there think it might be
two competing cell towers fighting each other. I have updated the
PRL and just installed the latest OTA software update. I'll be back
in Calgary in a week and we'll see what happens then.
tnash
2011-08-12 20:28:00 UTC
Permalink
You should update the PRL. It may help

--
tnas
Message origin: TRAVEL.co

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